Last Updated: March 2024
👓 Engagement Survey - Oct 2023
Our next engagement survey results will be published in May 2024.
| Participation Rate |
83% |
| Overall Engagement Index / Satisfaction |
|
| *Out of 100 |
81% |
| Employee Net Promoter Score (eNPS) |
|
| *NPS Scale of -100 to +100 |
39 |
| Strengths & Bright Spots |
- Flexible working & accommodation personal and family needs |
- Compensation & benefits
- Developing knowledge and skills in role and feeling like growth and progress is happening
- Investment in Send’s mission and what we’re achieving in the insurance industry
- Psychological safety & support from managers and other team members |
| Focus Areas for Q4-23 and Q1-24 | - More regular communication of company progress and priorities
- Consistent cadence of Manager 1-1s & development conversations
- Company wide, transparent cycle of compensation and reward reviews
- Shout even louder about achievements and the great work we’re doing. |
📉 Voluntary Attrition
| All Company - Last 12 months |
4.4% (⬇️ from 7.0% in Q4 ‘23; 8.9% in Q3 ‘23) |
🕣 Average Tenure
| All Company |
19 Months |
| # New Joiners - Last 12 months |
22 (31% of Team) |
| # New Joiners - Last 6 months |
11 (15% of Team) |
⚖️ Gender Balance
| All Company |
24% Women / 76% Men |
| Leadership Roles |
33% Women / 67% Men |
💰 Gender Pay Gap
| Global Team - Average
| *Expressed as percentage of male salaries |
-11.14% |
| UK Only - Average |
|
| *Expressed as percentage of male salaries |
0.05% |
👉 Also, check out our recruitment metrics